Refund and Returns Policy
We have a 48hr exchange policy, which means you have 48hr days after receiving your item to request a Exchange. And We have 48hrs Return Policy. To be eligible for a return, it has to have some damage or a fault from our end and your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Make sure you updated us within 48hrs of receiving the product!
To start a return, you can contact us at firstname.lastname@example.org
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at Contact@rjbyrajat.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards.
We provide exchanges in case of size issue or a damage from our end which has to be informed to us within 48hrs of delivery of product. In case of Exchange the client has to bear one side shipping charges.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.